Delete your account

FreeTime LLC Marketplace

You can permanently delete your FreeTime account at any time, either from this page, from the FreeTime mobile app (Account or Profile tab, then "Delete account"), or by emailing us. Deletion takes effect immediately once confirmed.

What deletion removes

Your account, profile, and login credentials
Your saved addresses, favorites, and service preferences
Your bookings and booking history as a customer
Your messages, reviews, and photos
Your provider profile, availability, and capabilities, if you work through FreeTime as a provider
Your saved payment method reference (we never store card numbers)

What may be retained

Some records are kept after account deletion where the law requires it or where we have a legitimate need, as described in our Privacy Policy. In particular, transaction and payout records are retained for tax, accounting, and audit obligations, and records needed to resolve disputes, prevent fraud, or comply with legal holds may be kept for the periods set out in the Privacy Policy's retention schedule.

Before you delete

Deletion is refused while you have a booking in progress, whether as a customer or as a provider on an active job, because authorized payments and active work must settle first. Complete or cancel any active bookings, then try again. Deletion cannot be undone.

Delete your account now

To delete your account from this page, sign in first so we can verify it's really you.

Can't sign in?

If you no longer have access to your account, email privacy@freetime.app from the email address on the account with the subject "Account deletion request". We will verify your identity and complete the deletion within 30 days.

You can also use this address for any other privacy request, as described in our Privacy Policy.